Performance Dashboard

Avg Overall Rating

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Total Responses

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Mentors Tracked

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Top Performer

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Mentor Rankings (Bayesian)

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Net Promoter Score (NPS)

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No data loaded

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Promoters

score 9–10

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Passives

score 7–8

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Detractors

score 1–6

Global Mean—

Σ Total Responses—

Σ Avg Rating × Responses—

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Rank	Mentor Name	Department	Average Rating	Total Responses	Avg Rating × Responses	Bayesian Value	Status
Select a college to view mentor data

* Bayesian = (Global Mean × Σ Responses + Avg Rating × Mentor Responses) / (Σ Responses + Mentor Responses)

Mentor Insights — Responses vs. Rating

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Excellent (≥4.3)

Good (≥4.0)

Average (≥3.5)

Needs Work (<3.5)

* Bubble size = number of subjects taught

😊

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Promoters

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Score 9 – 10

😐

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Passives

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Score 7 – 8

😞

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Detractors

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Score 1 – 6

Segment Distribution

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NPS Index

Promoters

Passives

Detractors

Score Distribution (1–10)

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Score Breakdown — Count per Rating

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Select a college to view NPS breakdown

Segment Proportion — Visual Breakdown

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Promoters —% Passives —% Detractors —%

* NPS = %Promoters − %Detractors · Passives are excluded from the index calculation.